@import url('https://fonts.googleapis.com/css2?family=Gulzar&display=swap');

/* --- START: Scoped CSS Reset for Widget Isolation --- */

/* 
 * CRITICAL FIX: The host website has html { font-size: 10px }, which affects all rem units.
 * SOLUTION: All rem values have been converted to px values to prevent the host website's
 * CSS from affecting this widget's sizing.
 * 
 * All sizes are now in absolute pixels and will render correctly regardless of the host's
 * html font-size setting.
 */
#psic-chat-widget-container {
    font-family: 'Inter', sans-serif !important;
}

#psic-chat-widget-container *,
#psic-chat-widget-container *::before,
#psic-chat-widget-container *::after {
    margin: 0;
    padding: 0;
    border: 0;
    box-sizing: border-box;
    -webkit-font-smoothing: antialiased;
    -moz-osx-font-smoothing: grayscale;
}

#psic-chat-widget-container div,
#psic-chat-widget-container span,
#psic-chat-widget-container p,
#psic-chat-widget-container a,
#psic-chat-widget-container strong,
#psic-chat-widget-container h3,
/* #psic-chat-widget-container ul, */
#psic-chat-widget-container li,
#psic-chat-widget-container label,
#psic-chat-widget-container input,
#psic-chat-widget-container textarea,
#psic-chat-widget-container button,
#psic-chat-widget-container select {
    font-family: 'Inter', sans-serif;
    vertical-align: baseline;
    background: transparent;
    text-align: left;
}

#psic-chat-widget-container img,
#psic-chat-widget-container svg {
    vertical-align: baseline;
}

#psic-chat-widget-container button,
#psic-chat-widget-container input,
#psic-chat-widget-container select,
#psic-chat-widget-container textarea {
    font-family: 'Inter', sans-serif;
    color: #333;
    border-radius: 0;
    -webkit-appearance: none;
    -moz-appearance: none;
    appearance: none;
}

/* #psic-chat-widget-container ul {
            list-style: none;
        } */

/* --- END: Scoped CSS Reset --- */


/* Chat Panel Styles */
#psic-chat-widget-container .chat-panel {
    display: flex;
    flex-direction: column;
    position: fixed;
    bottom: 24px;
    right: 24px;
    width: 555px;
    max-width: 95vw;
    height: 0;
    background: #fff;
    border-radius: 16px;
    box-shadow: 0 0 32px rgba(0, 0, 0, 0.2);
    overflow: hidden;
    transition: height 0.4s ease;
    z-index: 999;
}


#psic-chat-widget-container .chat-header {
    padding: 16px;
    background: #000;
    /* color: white; */
    border-radius: 12px 12px 0 0;
    display: flex;
    justify-content: space-between;
    align-items: center;
}

#psic-chat-widget-container .chat-header h3 {
    margin: 0;
    font-size: 17.6px;
    /* color: white; */
}

/* #psic-chat-widget-container .chat-header p { */
/* color: white; */
/* } */

#psic-chat-widget-container .chat-header .close-btn {
    cursor: pointer;
    width: 24px;
    height: 24px;
    /* fill: white; */
}

#psic-chat-widget-container #chatContainer {
    max-width: 100%;
    margin: 0;
    padding: 16px;
    height: 100%;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    gap: 16px;
    margin-bottom: 120px;
    box-sizing: border-box;
    flex: 1;
}

#psic-chat-widget-container .messageContainer {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

#psic-chat-widget-container .message.user {
    background-color: #f3f3f3;
    align-self: flex-end;
    padding: 12px 20px;
    border-radius: 12px;
    word-break: break-word;
    /* white-space: pre-wrap; */
    max-width: 85%;
    font-size: 15.2px;
    line-height: 1.4;
}

#psic-chat-widget-container .message.bot {
    background-color: #fff;
    align-self: flex-start;
    padding: 12px 20px;
    border-radius: 12px;
    word-break: break-word;
    /* white-space: pre-wrap; */
    max-width: 95%;
    font-size: 15.2px;
    line-height: 1.4;
    position: relative;
    padding-left: 48px;
}

#psic-chat-widget-container .message.bot ul {
    display: flex;
    flex-direction: column;
    gap: 10px;
    padding: 5px;
    padding-left: 20px;
}

#psic-chat-widget-container .message.bot p {
    padding-top: 5px;
}

#psic-chat-widget-container .message .chat-image {
    max-width: 100%;
    height: auto;
    border-radius: 8px;
    margin-top: 8px;
}

/* --- START: RTL Support for Urdu Responses --- */
#psic-chat-widget-container .message.rtl-message,
#psic-chat-widget-container .rtl-input,
#psic-chat-widget-container .message.rtl-message * {
    direction: rtl;
    text-align: right;
    font-family: 'Gulzar', 'Mehr Nastaliq Web', 'Jameel Noori Nastaleeq', 'Urdu Typesetting', 'Noto Nastaliq Urdu', Arial, sans-serif !important;
    line-height: 1.9;
}

#psic-chat-widget-container .message.rtl-message ul {
    padding-right: 20px;
    padding-left: 5px;
}

#psic-chat-widget-container .message.rtl-message li {
    text-align: right;
}

#psic-chat-widget-container .message.rtl-message p {
    text-align: right;
}

/* Adjust bot icon position for RTL */
#psic-chat-widget-container .message.bot.rtl-message {
    padding-left: 16px;
    /* Reset left padding */
    padding-right: 48px;
    /* Add right padding for icon */
}

#psic-chat-widget-container .message.bot.rtl-message::before {
    left: auto;
    /* Unset left position */
    right: 16px;
    /* Move icon to right */
}

/* --- END: RTL Support for Urdu Responses --- */


#psic-chat-widget-container #chatForm {
    position: relative;
    background: transparent;
    display: flex;
    justify-content: center;
    padding: 12px 16px;
    border-top: none;
}

#psic-chat-widget-container #chatFormInner {
    max-width: 100%;
    width: 100%;
    display: flex;
    gap: 8px;
    background: #f4f4f4;
    border-radius: 12px;
    padding: 8px 12px;
    transition: opacity 0.3s ease;
}

#psic-chat-widget-container #chatFormInner.disabled {
    opacity: 0.5;
    cursor: not-allowed;
    background-color: #e5e7eb;
}

#psic-chat-widget-container #sendBtn {
    background-color: #000;
    color: #fff;
    border: none;
    border-radius: 9999px;
    width: 40px;
    height: 40px;
    display: flex;
    justify-content: center;
    align-items: center;
    cursor: pointer;
}

@media (min-width: 1400px) {
    #psic-chat-widget-container .chat-panel.active {
        width: 1000px;
    }
}

@media (min-width: 1100px) {
    #psic-chat-widget-container .chat-panel.active {
        width: 850px;
    }
}

@media (min-width: 768px) and (max-width: 1099px) {
    #psic-chat-widget-container .chat-panel.active {
        width: 750px;
    }
}

@media (max-width: 768px) {
    #psic-chat-widget-container .chat-panel {
        bottom: 16px;
        right: 16px;
        width: 100%;
        height: 0;
        border-radius: 16px;
        overflow: hidden;
    }

    #psic-chat-widget-container .chat-panel.active {
        height: 90vh;
    }

    #psic-chat-widget-container .chat-toggle-con {
        bottom: 80px;
    }

    #psic-chat-widget-container #chatContainer {
        padding: 12px;
    }

    #psic-chat-widget-container #chatFormInner {
        gap: 4px;
    }

    #psic-chat-widget-container #chatInput {
        font-size: 14.4px;
    }

    #psic-chat-widget-container .message {
        max-width: 95%;
    }
}

#psic-chat-widget-container .chat-toggle-con {
    position: fixed;
    bottom: 24px;
    right: 24px;
    width: max-content;
    background: #FAF0DE;
    border-radius: 9999px;
    display: flex;
    justify-content: center;
    align-items: center;
    cursor: pointer;
    z-index: 1000;
    padding: 15px 35px 15px 20px;
    box-shadow: 0 4px 20px rgba(0, 0, 0, 0.2);
    transition: transform 0.3s ease, opacity 0.3s ease;
}

#psic-chat-widget-container .chat-toggle-con:hover {
    transform: scale(1.1);
}

#psic-chat-widget-container .chat-toggle-con.hidden {
    opacity: 0;
    pointer-events: none;
    transform: scale(0.9);
}

#psic-chat-widget-container .chat-panel.active {
    height: 750px;
    max-height: 90vh;
}

#psic-chat-widget-container .chat-panel:not(.active) #chatForm {
    display: none;
}

#psic-chat-widget-container .chat-header {
    padding: 16px;
    background: #FAF0DE;
    /* color: white; */
    display: flex;
    justify-content: space-between;
    align-items: center;
    font-weight: 600;
    border-radius: 16px 16px 0 0;
}

#psic-chat-widget-container .chat-header h3 {
    margin: 0;
    font-size: 16px;
    /* color: white; */
}

#psic-chat-widget-container .chat-header .close-btn {
    background: transparent;
    border: none;
    cursor: pointer;
}

#psic-chat-widget-container #chatContainer {
    padding: 16px;
    overflow-y: auto;
    flex-grow: 1;
    display: flex;
    flex-direction: column;
    gap: 12px;
    background: #f9fafb;
}

#psic-chat-widget-container .messageContainer {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

#psic-chat-widget-container .message {
    font-size: 15.2px;
    line-height: 1.5;
    padding: 12px 16px;
    border-radius: 14px;
    max-width: 85%;
    word-break: break-word;
    /* white-space: pre-wrap; */
}

#psic-chat-widget-container .message.user {
    align-self: flex-end;
    background-color: #e0e7ff;
}

#psic-chat-widget-container .message.bot {
    position: relative;
    padding-left: 48px;
    padding-bottom: 24px;
}

#psic-chat-widget-container .message.bot::before {
    content: "";
    position: absolute;
    top: 16px;
    left: 16px;
    width: 24px;
    height: 24px;
    background-image: url('https://agent.paklawassist.com/pla.png');
    background-size: cover;
}

/* --- START: TASK 1 - New Loader Styles --- */
#psic-chat-widget-container .message.bot.loading {
    padding: 12px 16px 12px 48px;
    background: transparent;
    box-shadow: none;
    display: flex;
    align-items: center;
    min-height: 40px;
    /* Give it some height */
}

#psic-chat-widget-container .loader-text {
    font-style: italic;
    color: #6b7280;
    animation: fadeIn 0.5s ease-in-out;
}

@keyframes fadeIn {
    from {
        opacity: 0;
    }

    to {
        opacity: 1;
    }
}

/* --- END: TASK 1 --- */


#psic-chat-widget-container #chatFormInner {
    background: #f9fafb;
    border-radius: 20px;
    box-shadow: 0 1px 4px rgba(0, 0, 0, 0.05);
    padding: 12px 16px;
    display: flex;
    align-items: center;
    transition: box-shadow 0.2s ease-in-out;
}

#psic-chat-widget-container #chatFormInner:focus-within {
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1);
}

#psic-chat-widget-container #chatInput {
    min-height: 40px;
    max-height: 120px;
    height: 40px;
    font-size: 16px;
    line-height: 1.5;
    background: transparent;
    outline: none;
    border: none;
    flex-grow: 1;
    resize: none;
    padding: 4px 8px;
    color: #111827;
}

#psic-chat-widget-container #sendBtn {
    width: 40px;
    height: 40px;
    background: #FAF0DE;
    color: black;
    border: none;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: background 0.3s ease;
}

#psic-chat-widget-container #sendBtn:hover {
    background: #e4d9c6;
}

#psic-chat-widget-container #chatInput::placeholder {
    color: #9ca3af;
    font-style: italic;
}

#psic-chat-widget-container #footerContainer {
    position: absolute;
    bottom: 0;
    left: 0;
    right: 0;
    background-color: #f1f5f9;
    border-top: 1px solid #ddd;
}

#psic-chat-widget-container .powered-by-footer {
    text-align: center;
    font-size: 12px;
    color: #6b7280;
    padding-bottom: 8px;
}


/* --- START: Authentication Form Styles --- */

#psic-chat-widget-container .auth-container {
    padding: 8px;
}

#psic-chat-widget-container .auth-card {
    width: 100%;
    max-width: 450px;
    margin: 0 auto;
    background-color: #ffffff;
    box-shadow: 0 0 10px rgba(0, 0, 0, 0.1);
    border-radius: 8px;
}

#psic-chat-widget-container .auth-card-header {
    text-align: center;
    padding: 24px 16px 16px;
}

#psic-chat-widget-container .auth-logo {
    width: auto;
}

#psic-chat-widget-container .auth-card-title {
    font-size: 20px;
    font-weight: 600;
}

#psic-chat-widget-container .auth-card-description {
    color: #6b7280;
    font-size: 14px;
    margin-top: 0;
}

#psic-chat-widget-container .auth-card-content {
    padding: 0 24px 24px;
}

#psic-chat-widget-container .auth-form {
    display: grid;
    gap: 12px;
}

#psic-chat-widget-container .auth-name-group {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 8px;
}

#psic-chat-widget-container .auth-input-group {
    display: grid;
    gap: 4px;
}

#psic-chat-widget-container .auth-input-group label {
    font-size: 14px;
    font-weight: 500;
}

#psic-chat-widget-container .auth-input-group input,
#psic-chat-widget-container .auth-select-wrapper select,
#psic-chat-widget-container .auth-phone-container,
#psic-chat-widget-container .auth-search-select-container input {
    /* MODIFIED FOR TASK 2 */
    width: 100%;
    transition: border-color 0.2s, box-shadow 0.2s;
}

#psic-chat-widget-container .auth-input-group input,
#psic-chat-widget-container .auth-select-wrapper select,
#psic-chat-widget-container .auth-search-select-container input {
    /* MODIFIED FOR TASK 2 */
    padding: 8px 12px;
    border: 1px solid #d1d5db;
    border-radius: 6px;
    background-color: #fff;
    font-size: 14px;
    line-height: 20px;
}

#psic-chat-widget-container .auth-input-group input:focus,
#psic-chat-widget-container .auth-select-wrapper select:focus,
#psic-chat-widget-container .auth-search-select-container input:focus {
    /* MODIFIED FOR TASK 2 */
    outline: 2px solid transparent;
    outline-offset: 2px;
    border-color: #2563eb;
    box-shadow: 0 0 0 2px rgba(37, 99, 235, 0.4);
}

#psic-chat-widget-container .auth-input-group input.has-error,
#psic-chat-widget-container .auth-select-wrapper select.has-error,
#psic-chat-widget-container .auth-search-select-container.has-error input,
/* MODIFIED FOR TASK 2 */
#psic-chat-widget-container .auth-phone-container.has-error .auth-phone-input,
#psic-chat-widget-container .auth-phone-container.has-error .auth-phone-code {
    border-color: #ef4444;
}

#psic-chat-widget-container .auth-input-group input.has-error:focus,
#psic-chat-widget-container .auth-select-wrapper select.has-error:focus,
#psic-chat-widget-container .auth-search-select-container.has-error input:focus,
/* MODIFIED FOR TASK 2 */
#psic-chat-widget-container .auth-phone-container.has-error .auth-phone-input:focus {
    border-color: #ef4444;
    box-shadow: 0 0 0 2px rgba(239, 68, 68, 0.4);
}

#psic-chat-widget-container .auth-button {
    width: 100%;
    background-color: #FAF0DE;
    /* color: white; */
    padding: 9.6px;
    border: none;
    border-radius: 6px;
    font-weight: 500;
    cursor: pointer;
    display: flex;
    justify-content: center;
    align-items: center;
    transition: background-color 0.2s;
    margin-top: 8px;
}

#psic-chat-widget-container .auth-button:hover {
    background-color: #e4d9c6;
}

#psic-chat-widget-container .auth-button:disabled {
    background-color: #e4d9c6;
    cursor: not-allowed;
}

#psic-chat-widget-container .auth-spinner {
    width: 24px;
    height: 24px;
    border-radius: 50%;
    /* border: 3px solid white; */
    border-bottom-color: transparent;
    animation: spin 1s linear infinite;
}

@keyframes spin {
    to {
        transform: rotate(360deg);
    }
}

#psic-chat-widget-container .auth-card-footer {
    text-align: center;
    font-size: 14px;
    padding-bottom: 24px;
}

#psic-chat-widget-container .auth-card-footer a,
#psic-chat-widget-container .auth-card-footer span {
    color: #FAF0DE;
    text-decoration: underline;
    text-underline-offset: 4px;
    cursor: pointer;
}

#psic-chat-widget-container .auth-field-error {
    color: #ef4444;
    font-size: 12px;
}

#psic-chat-widget-container .auth-field-error:not(:empty) {
    margin-top: 4px;
}

#psic-chat-widget-container .auth-server-error {
    color: #ef4444;
    font-size: 14px;
    text-align: center;
}

#psic-chat-widget-container .auth-server-error:not(:empty) {
    margin-top: 8px;
    margin-bottom: 8px;
}

#psic-chat-widget-container .auth-select-wrapper {
    position: relative;
    width: 100%;
}

#psic-chat-widget-container .auth-select-wrapper select {
    -webkit-appearance: none;
    -moz-appearance: none;
    appearance: none;
    padding-right: 40px;
}

#psic-chat-widget-container .auth-select-wrapper::after {
    content: '▾';
    position: absolute;
    right: 12px;
    top: 50%;
    transform: translateY(-50%);
    font-size: 20px;
    pointer-events: none;
    color: #6b7280;
}

#psic-chat-widget-container .auth-phone-container {
    display: flex;
    gap: 4px;
    align-items: flex-start;
    border-radius: 6px;
}

#psic-chat-widget-container .auth-phone-code {
    padding: 0 15px;
    border: 1px solid #d1d5db;
    border-right: none;
    border-radius: 6px 0 0 6px;
    background-color: #f9fafb;
    flex-shrink: 0;
    height: 38px;
    font-size: 14px;
    display: flex;
    align-items: center;
    justify-content: center;
}

#psic-chat-widget-container .auth-phone-input {
    width: 100%;
    border: 1px solid #d1d5db;
    border-radius: 0 6px 6px 0;
    height: 38px;
    padding: 8px 12px;
    font-size: 14px;
    line-height: 20px;
}

#psic-chat-widget-container .auth-phone-input:focus {
    outline: none;
}

#psic-chat-widget-container .auth-phone-container.has-error .auth-phone-code,
#psic-chat-widget-container .auth-phone-container.has-error .auth-phone-input {
    border-color: #ef4444;
}

#psic-chat-widget-container input[type=number]::-webkit-inner-spin-button,
#psic-chat-widget-container input[type=number]::-webkit-outer-spin-button {
    appearance: none;
    -webkit-appearance: none;
    margin: 0;
}

#psic-chat-widget-container input[type=number] {
    appearance: textfield;
    -moz-appearance: textfield;
}

/* --- START: TASK 2 - Searchable Sector Select Styles --- */
#psic-chat-widget-container .auth-search-select-container {
    position: relative;
}

#psic-chat-widget-container .auth-sector-popover {
    display: none;
    position: absolute;
    top: 100%;
    left: 0;
    right: 0;
    z-index: 10;
    background-color: #fff;
    border: 1px solid #d1d5db;
    border-radius: 6px;
    max-height: 200px;
    overflow-y: auto;
    box-shadow: 0 4px 6px rgba(0, 0, 0, 0.1);
    margin-top: 4px;
}

#psic-chat-widget-container .auth-sector-option {
    padding: 8px 12px;
    cursor: pointer;
    font-size: 14px;
}

#psic-chat-widget-container .auth-sector-option:hover {
    background-color: #f3f4f6;
}

/* --- END: TASK 2 --- */

/* --- END: Authentication Form Styles --- */

/* --- START: File Viewer Popup Styles --- */
#psic-chat-widget-container .file-popup-overlay {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background-color: rgba(0, 0, 0, 0.5);
    display: none;
    justify-content: center;
    align-items: center;
    z-index: 2000;
}

#psic-chat-widget-container .file-popup {
    background-color: #fefefe;
    height: 94vh;
    width: 90vw;
    max-width: 900px;
    border-radius: 12px;
    position: relative;
    z-index: 2001;
    display: flex;
    flex-direction: column;
    box-shadow: 0 4px 30px rgba(0, 0, 0, 0.1);
}

#psic-chat-widget-container .file-popup-header {
    display: flex;
    justify-content: space-between;
    padding: 15px 10px;
    border-bottom: 1px solid #eee;
}

#psic-chat-widget-container .file-popup-close-btn {
    cursor: pointer;
    background: #e0e0e0;
    border: none;
    border-radius: 50%;
    width: 30px;
    height: 30px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 20px;
    line-height: 1;
    color: #333;
}

#psic-chat-widget-container .file-popup-close-btn:hover {
    background: #ccc;
}

#psic-chat-widget-container .file-popup-content {
    flex-grow: 1;
    padding: 0 20px 20px;
    overflow: hidden;
    box-sizing: border-box;
}

#psic-chat-widget-container #adobe-dc-view {
    width: 100%;
    height: 100%;
}

#psic-chat-widget-container .file-popup-content pre {
    /* white-space: pre-wrap; */
    word-wrap: break-word;
    height: 100%;
    overflow-y: auto;
    background: #fdfdfd;
    padding: 16px;
    box-sizing: border-box;
    border-radius: 8px;
}

#psic-chat-widget-container .file-popup-loader {
    display: flex;
    justify-content: center;
    align-items: center;
    height: 100%;
}

#psic-chat-widget-container .file-popup-loader .auth-spinner {
    border-color: #FAF0DE;
    border-bottom-color: transparent;
}


@media (max-width: 640px) {
    #psic-chat-widget-container .file-popup {
        width: 100vw;
        height: 100vh;
        max-width: 100%;
        border-radius: 0;
    }
}

/* --- END: File Viewer Popup Styles --- */